Logistics management is leveling up with generative AI

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Transportation management system providers have heard their customers aloud and clearly: transport and carrier want to integrate emerging technologies such as artificial intelligence into their systems so that supply chains can easily move.

“We constantly hear from our customers that driving more, efficiency and automation in their supply chain operations are a top priority,” said Srini Rajagopal, VP.

Supply chain stakeholders are advancing AI with AI that uses available data to produce response.

The advantage of producing artificial intelligence is that every user, not just a technology expert, can inquire and interact with the system. For example, customers of the Blue Yonder Supply Technology Technology Provider “have long been asking for more visual UX that does not require specialized expertise.” With artificial intelligence and natural language, the TMS customer’s workflow becomes “more accessible and consistent”.

The admission of the industry is still in its early days, with large transportation and TMS sellers over the past one or two years, executing artificial intelligence. , For example, introduced your Uber shipment Artificial Intelligence Solution in 2023. Oracle announced his first time Artificial Intelligence The tool of the same year and Factor Artificial Intelligence capabilities in 2024.

With the development of this technology and steam adopting, players throughout the supply chain are realizing the potential sections.

“Technology advances are rapid and angry,” said Transportation Manager.echnology and sThree months In envista

Scratching the surface

AI is growing in the supply chain because teams are increasingly recognizing the value of technology. A Deloitte study published in November 2024, which examined more than 200 managers, showed that 75 % of companies had at least one broad or limited performance Artificial Intelligence In their supply chain performance. Another 16 % of the executives said they were piloting a supply chain program.

Many of Artificial Intelligence Is about testing and repeating. “There is no complete or completely prepared program,” said Dynasty Pro TMS. Building, tearing, rebuilding, experimenting and learning are all inseparable parts of this process.

Transportation and TMS providers see limitless facilities Artificial Intelligence To strengthen transportation management. According to experts, the technology can offer:

• Proposed strategies to reduce shipping costs by finding hidden opportunities in data
• Active solutions that predict carrier needs and identify potential issues before they occur
• Resolutions that do not specify a transport at the time of planning without manually crossing any touch point to find the problem
• Optimized shipping programs, using artificial intelligence to process huge amounts of data and provide recommendations

Chris Urban, founder Travel He sees Artificial Intelligence In TMS, which leads to the supply chains that encompass “the best of both the world” – where artificial intelligence processs large amounts of data and creates recommendations, and a human being makes the final decision based on his knowledge of what is better for business.

Ease of use

A main advantage of AI is the manufacturer’s ability to create a natural and conversation experience for users. In a TMS, the manufacturer’s AI allows carriers and carriers to contact a chat with a chat to understand the market trend or performance criteria.

Sirisha Machiraju, a product manager Uber Freight, described the company’s AI production solution as “logistics copy”. Customer can questions such as “What is my monthly point against using a contract?” Or “What is my life in front of drops in front of the pre -load mix?” And get a quick response.

Uber Breight continues to support more sophisticated data display and produce practical answers with recommendations.

Meanwhile, Amazon has created chat chat in his shipping portals, where sellers and sellers can inquire about the shipping status instead of sending emails or filling out contact form. For data operating systems and integration In Amazon AI, the manufacturer can also produce more than updates and data.

“Explanation is improving as a result of the productive AI.” “Now I can talk to someone in a simple way instead of throwing them a bunch of numbers.

According to Paulic, crowded managers can also use AI manufactured in TMS to produce dashboard, which highlights specific criteria and recovery opportunities.

“It really helps customers do their job more efficiently,” Paulik said.

Some AI manufacturers have visual and natural interfaces that can increase real -time data and AI forecasts. Journeytms uses the historical order and rate data to the project rates on the current system in each Orban.

“This is a real artificial intelligence, using all the information we create to create new insights for our customer,” he said.

Little said the development of the Dynasty Pro TMS and its artificial intelligence agent, Trucker Buddy, is based on his personal experience as a truck driver, a fleet owner and a manager.